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We have a Sinotruk authorized service station in Burundi with a total area of 2,000m2. It is located in the capital Bujumbura, less than 40 kilometers away from Congo. It can provide local customers with one-stop services such as sales, accessories, maintenance and technology. There are Chinese technical engineers stationed there to provide maintenance and technical guidance, so that customers have no worries.
We also have a bonded warehouse and a parts warehouse in Burundi, which can sell cars on the spot, reduce customer waiting time, and respond to customers’ car purchase needs in a timely manner. The parts warehouse basically covers the wearing parts and essential parts of trucks, semi-trailers, and engineering machinery vehicles. Adequate parts reserves ensure the timeliness of service.
Pre-sales service
Burundi Service Center
We have a service station authorized by Sinotruk in Burundi, which can provide you with professional services such as sales support, technical support, price consultation, product complaints, maintenance and spare parts inquiry.
Bonded Sarehouse Inventory
We have bonded warehouses in Burundi and Tanzania. You can make an appointment at the warehouse to view the car at any time. The inventory is sufficient, which can save the waiting time for construction period and sea transportation.
Personalized Solutions
We will use our rich service experience to help you choose the right equipment according to the purpose of the vehicle and the road it will be used on, so that your business can be more efficient. We are also happy to listen to any ideas you have about product design and manufacturing.
We also have a bonded warehouse and a parts warehouse in Burundi, which can sell cars on the spot, reduce customer waiting time, and respond to customers’ car purchase needs in a timely manner. The parts warehouse basically covers the wearing parts and essential parts of trucks, semi-trailers, and engineering machinery vehicles. Adequate parts reserves ensure the timeliness of service.
Core Advantages
Inventory Services
We have bonded warehouses in Burundi and Tanzania with sufficient inventory. You can make an appointment to view the vehicles at the warehouse at any time and pick them up immediately, saving the long construction ......
Mobile repair station
We have an after-sales service team with Chinese maintenance engineers as the core. They not only master advanced automobile maintenance technology, but also have rich practical experience. Whether it is daily mainten......
Two-year warranty
The warranty period is 12 months or 100,000 km whichever comes first from the date of B/L. （Wearing parts and consumable parts are not covered by warranty.）A two-year warranty is provided for the ......
Service System
We always adhere to the concept of “focus on products and be loyal to customers”, we provide professional solutions to customers based on our local practice experience and customers’ fundamental requirements......
In-sale service
One-Stop Purchasing
In addition to FOB, CIF, DDU and other cooperation terms, we also provide DDP one-stop car purchasing service. You don’t need to deal with complicated procedures yourself. We can help you solve customs clearance, tax payment, license plate registration and other issues in one stop.
Butler-Style Service
We are always here whenever you need us. We provide professional transportation and delivery services, as well as a variety of flexible payment methods to ensure fast and efficient delivery, and do our best to handle your problems.
After-sales service
Mobile Repair Station
We have Chinese engineers and equipment. You can come to our store for maintenance, or you can make a phone call and we will send a repairman to perform maintenance anytime and anywhere.
2-Year Warranty
The warranty period is 12 months or 100,000 km whichever comes first from the date of B/L. （Wearing parts and consumable parts are not covered by warranty.）A two-year warranty is provided for the core components of the gearbox, engine and axle.
Spare Parts Warehouse
We stock a full range of genuine accessories with reliable quality, ensuring a perfect match with the vehicle, ensuring the safety and stability of the vehicle, and avoiding the loss and cost increase caused by frequent replacement of parts.
VIP Customer Club
We will organize customers, drivers, factories and engineers to hold communication meetings from time to time to help you use vehicles more scientifically and reasonably, grow together, and do better business together.
