Sinotrukhowin

Phone: +257 69988888
Email: kevin@howinvehicle.com

Service Commitment

One-stop service

In addition to trade terms such as FOB, CIF, and DDU, we also provide DDP one-stop car purchase services to help customers solve customs clearance, tax payment, and license registration in one stop. You do not need to handle complicated procedures yourself. You only need to pay a one-time total fee to own a car that is legally on the road.

Inventory Services

We have bonded warehouses in Burundi and Tanzania. You can make an appointment to visit the warehouse to view the vehicles. We have sufficient inventory, saving you the time of waiting for construction and sea transportation.

Mobile repair station

We have a professional Chinese maintenance team that can quickly and accurately diagnose problems and provide scientific and reasonable solutions for both routine maintenance and complex faults. With just one phone call, we can dispatch experienced maintenance engineers to perform repairs anytime and anywhere.

Parts Warehouse

In terms of accessories, we have stocked a full range of original accessories with affordable factory prices and reliable quality, ensuring a perfect match with the vehicle and ensuring the safety and stability of the vehicle. There is no need to worry about additional losses caused by accessory quality issues.

Two-year warranty

The warranty period is 12 months or 100,000 km whichever comes first from the date of B/L. (Wearing parts and consumable parts are not covered by warranty.)A two-year warranty is provided for the core components of the gearbox, engine and axle.

Service System

We always adhere to the concept of “focus on products and be loyal to customers”, we provide professional solutions to customers based on our local practice experience and customers’ fundamental requirements. To let every customer get correct and low cost products.

01

One-stop car shopping

In addition to trade terms such as FOB, CIF, and DDU, we also provide DDP one-stop car purchase services to help customers solve customs clearance, tax payment, and license registration in one stop. You do not need to handle complicated procedures yourself. You only need to pay a one-time total fee to own a car that is legally on the road.

In the traditional car purchase process, consumers need to handle a series of procedures by themselves, such as going to the vehicle management office and the tax department, and even need to have relevant knowledge and experience. The one-stop car purchase service is handled by our professional team to ensure the legal registration of the vehicle and the compliance payment of all taxes and fees, providing customers with a safe, worry-free, and secure car purchase experience.

*DDU (Delivered Duty Unpaid) Delivery without tax payment (specified destination). The seller bears all costs and risks of transporting the goods to the designated place, as well as the costs and risks of handling customs formalities (excluding tariffs, levies, and other official fees payable upon import)

*DDP (Delivered Duty Paid) Delivery after tax payment (specified destination). The seller is responsible for all costs and risks until the goods arrive at the destination and the tariffs are paid.

02

Inventory Services

We have bonded warehouses in Burundi and Tanzania with sufficient inventory. You can make an appointment to view the vehicles at the warehouse at any time and pick them up immediately, saving the long construction period and waiting time for sea transportation. We help customers to carry out projects as quickly as possible, ensure the smooth progress of various tasks, and improve overall efficiency.

03

Mobile repair station

We have an after-sales service team with Chinese maintenance engineers as the core. They not only master advanced automobile maintenance technology, but also have rich practical experience. Whether it is daily maintenance or complex failures, they can quickly and accurately diagnose problems and provide scientific and reasonable solutions.

If a vehicle breaks down while out, we can dispatch experienced maintenance engineers to repair it anytime and anywhere with just one phone call. Customers can also enjoy professional maintenance services at their doorstep.

04

A full range of spare parts warehouse

In terms of accessories, we have a full range of original accessories at affordable prices and reliable quality. The accessories we have in stock have undergone strict quality control and testing to ensure that they are perfectly matched with the vehicle. They can not only effectively extend the service life of the vehicle, but also ensure the safety and stability of the vehicle. Customers do not need to worry about safety hazards and additional losses caused by quality problems of accessories.

05

Two-year warranty

The warranty period is 12 months or 100,000 km whichever comes first from the date of B/L. (Wearing parts and consumable parts are not covered by warranty.)A two-year warranty is provided for the core components of the gearbox, engine and axle.

WhatsApp WhatsApp WhatsApp